For instructions on adding a GIF to your email, click here. If your GIF has an offer, headline, or call-to-action, ensure it's included in that frame.
Instead, they will show only the first frame. Outlook 2007, 2010, and 2013 will not show animations.
GIFs appear as flat imagesĪnimated GIFs are supported in the Outlook 365 desktop client, Outlook mobile apps, and. Learn more about adding images to your campaigns. This is max double the width of the email which is 650 pixels wide. Note that in the designer, the images are automatically scaled down to 1300 pixels wide. We recommend using images that are between 400 and 650 pixels wide. Instead, the image will be displayed at its actual size, causing the width of your template to expand and become distorted. Outlook will not scale down images that are 1000 or more pixels wide. If you're using the drag-and-drop email designer, this is automatically set for you. We recommend providing both values if you're creating an email from scratch and writing your own CSS. Some versions of Outlook will support the percentage value of line height (e.g., 140%), while others support a whole number (e.g., 4). Outlook 2007, 2010, 2013, and Office 365 do not consistently support line height. Line height is not consistently supported However, padding may make your content appear narrow when viewed on a mobile device.
You can add padding to a content block by selecting the container or structure in the email designer and adjusting the padding on the menu on the right. Padding is supported in every version of Outlook and other popular email service providers. You can also try padding to create space around your content blocks. Instead, we recommend using the spacer content block: Margins do not displayĪll versions of Outlook (except for ) and Gmail do not support margins. This article will discuss common display issues that users have experienced with Outlook and our recommendations for troubleshooting these issues. This is because those three versions of Outlook use Microsoft Word to render emails that offer limited HTML and CSS support.
While our templates are designed to render correctly in all email clients, some common campaign display issues can crop up when a subscriber views an HTML email in Outlook, especially in the 2007, 2010, or 2013 versions.
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